Actionable Feedback Policy

Welcome to The California Syndicate, a news organization based in Washington DC. We value the input of our readers and believe that public engagement is crucial for responsible journalism. Our Actionable Feedback Policy outlines how we handle feedback, complaints, and suggestions from our audience.

Channels for Feedback

We encourage our readers to provide feedback through the following channels:

  • Email: You can send your feedback to [email address].
  • Social Media: We are active on various social media platforms where you can comment on our posts.
  • Contact Form: Our website features a contact form for your convenience.

Types of Feedback

We categorize feedback into three main types:

  1. Factual Errors: If you spot an error in our reporting, please provide specific details so we can verify and correct it.
  2. Editorial Concerns: If you have concerns about bias, ethical issues, or the quality of our reporting, we want to hear from you.
  3. General Suggestions: We welcome suggestions for new topics, features, or improvements to our website.

Response Time

We aim to acknowledge all feedback within 48 hours and resolve any issues within one week.

Review Process

All feedback is reviewed by our editorial team. If a correction is warranted, it will be made as soon as possible, and a note will be added to the article to inform readers of the change.

Transparency

We are committed to being transparent about how we handle feedback. Significant corrections or clarifications will be publicly disclosed, and we may publish responses to frequently asked questions or common concerns.

Accountability

We take all feedback seriously and are committed to maintaining the highest journalistic standards. Our editorial team is responsible for ensuring that all feedback is addressed in a timely and appropriate manner.

Governing Law

This Actionable Feedback Policy is governed by the laws of Washington DC, United States.

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